What’s Important to Us?
We’re proud of our values and think they’re worth sharing! If our amazing customer service and great-value hot tub supplies don’t give you the full story, this page gives you a little more info about who we are and where we come from.
Made in Yorkshire
We’re proud to be a British company based in Yorkshire. We specialise in British-made hot tub supplies, so you know they’ll meet the highest standards.
Crystal Clear Customer Service
We wouldn’t be here without you! Our customers are the most important people in our company, so we’ll always put you first. We pride ourselves on offering the best customer service in the business every step of the way. Whether you’re a new customer or a professional we’ve been working with for years, you can expect the same unbeatable level of service pre- and post-purchase.
Getting the Science Right
We can’t lie to you – hot tub maintenance involves a lot of complex chemistry. That’s why we think it’s important for us to get the science spot-on so you don’t have to worry about it! We put every hot tub chemical on our site through strict testing to make sure it meets the highest standards. We also research the science behind these chemicals and break it down into easy-to-read blogs to help you make the most out of your hot tub.
Helping Experts and Novices Alike
We don’t want to leave anyone behind. If you’re new to the hot tub world, though, you might not understand why your hot tub gets full of foam sometimes or why water pH is so important. Our guides are designed to break these complex topics down into simple chunks that anyone can understand, meaning you’ll be using your chemicals like a pro in no time.
If you work with a professional hot tub servicing company, you might know all the chemistry already, so your focus will be on finding the best value products for your business. Luckily, we’ve got that covered too, with the best value range of hot tub chemicals on the market today.
